Shipping policy

SHIPPING | DELIVERY

CHANGE OF ADDRESS: It is the customer’s responsibility to communicate any change of address, e-mail or phone number to bb by ff. If the customer fails to communicate a change of address or phone number to bb by ff, and therefore misses phone calls or mailings from us indicating order completion or any other order developments, the customer will be responsible for any storage or late fees that are incurred as a result.

PICKUP | FOP | SHIPPING: Once you are notified that your order is complete, you will be asked to pay the balance due and either pickup the order, select an FOP, or make arrangements for shipping within 30 days. All orders not picked up /delivered/ shipped and paid in full within 30 days of final notification date will be charged a storage fee of $25/month. Maximum storage, 90 days; after which the order becomes the sole property of bb by ff and all deposits and payments are forfeited.